PRIVACY POLICY
Troubleshooter Mallorca respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you interact with our website or book services.
1. Information We Collect
We may collect personal information when you:
* submit a booking request
* contact us through email or messaging
* use our website
Information collected may include:
* name
* phone number
* email address
* pickup and destination information
* travel details
* flight information
* number of passengers and luggage
This information is necessary to organize and coordinate transportation services.
2. Use of Personal Data
Personal data is used for the following purposes:
* processing and confirming bookings
* coordinating transportation services
* communicating with clients
* improving service quality
* responding to inquiries
Your information will only be used for legitimate business purposes related to the service requested.
3. Data Sharing
In order to provide transportation services, relevant booking information may be shared with licensed drivers or transport providers responsible for executing the service.
Information shared is limited strictly to what is necessary for service delivery.
We do not sell or distribute personal data to third parties for marketing purposes.
4. Data Security
Troubleshooter Mallorca takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
While no online system can guarantee absolute security, we implement standard security practices to safeguard your information.
5. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
6. User Rights
Under applicable European data protection regulations, users have the right to:
* access their personal data
* request correction of inaccurate information
* request deletion of personal data where applicable
* restrict or object to certain data processing activities
Requests may be submitted via email.
7. Cookies
Our website may use cookies and analytics tools to improve website performance and user experience.
Cookies are small files stored on your device that help us understand how visitors interact with the website.
Users may adjust their browser settings to disable cookies if preferred.
8. Changes to This Policy
Troubleshooter Mallorca reserves the right to update this Privacy Policy when necessary.
Updates will be published on this page.
9. Contact
For any questions regarding this Privacy Policy or personal data processing, please contact:
Troubleshooter Mallorca
Email: troubleshootermajorca@gmail.com